Hi, I have a 1TB WD Elements 5400Gb hard drive. I was downloading files when a loud pop sounded and I was shocked to see that the light of the drive went off. I turned the unit off and disconnected it from the USB port. I plugged it into a different USB port and after a few seconds, the light was back on which made me think that the unit was fine. Unfortunately, the drive doesn't seem to be showing up in my PC. What should I do?
It is very difficult to determine if the external hard drive has been physically damaged. For example, if it is a desktop hard drive, then we recommend you to buy an external hard drive with a two-piece design. All important components are protected in the two main units.
I'm sure we got more problems with external hard drives, which don't show up in PC. There could be many reasons, such as accidentally or accidently remove the power supply or the external hard drives case. Once, the drive enters power-saving mode, the power supply of hard drive sometimes can't shut off properly and that will lead to damage to the hard drive.
If the two parts are connected, however, then it means the hard drive is working fine. So if the two parts of external hard drive are connected, then you don't have to worry about its physical problems.
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